Resume subscription

A paused subscription can be resumed by clicking on the RESUME link in the Manage drop-down or by clicking the RESUME link on the banner in the subscription profile.

Two options will be displayed in the subsequent flyout where you can opt when you would like to resume the subscription - immediate or custom.

Immediate

By clicking on IMMEDIATE, the resume date will be automatically captured and it will be disabled. Here, you cannot edit or enter a new date. Click on SAVE to resume the subscription immediately.

A confirmation window confirming your resume action will pop-up. Click on OK to confirm this action.

Now a banner displaying the pause and resume date will appear in the subscription profile page and this request will be seen as being processed initially.

Once the processing is complete, the subscription will return to the ACTIVE state and the banner will no more be seen in the subscription profile page.

Custom

In case of resuming the subscription through custom mode, a specific resume date has to be stated.

Click on OK to confirm the resume subscription activity.

Now a banner that displays the subscriptions' pause period will be displayed in the subscription profile page.

The resume link on the banner can be used to resume the subscription to its active state.