Pause/Resume Subscription

Are you looking towards taking a break from a service without wanting to completely quit the system? saaslogic allows customers the option to pause their subscription for a defined period of time without quitting from it. Apart from not quitting from the system completely, you will also be given the privilege of not paying for this break period which means you get an absolutely free break for which you will not be charged for using the services.

At this stage, billing will be automatically paused. Apart from retaining customers and giving value to their changing needs and preferences, this unique functionality will also contribute to a great user experience, improved customer retention and increased operational efficiency.

This feature is applicable to both pre-paid and post paid subscriptions. In case of pre-paid subscriptions, customer can collect the credits on the days in which the subscription is paused and it can be utilized later on once the subscription is resumed. In case of a post-paid subscriptions, invoice will be calculated on a pro-rated basis.

Let’s understand in-detail how this pause and resume feature works for you.