Credits

Various credits issued by saaslogic

saaslogic allows various credits to be issued under several circumstances which will in-turn be deducted from the customer's bill. The credits issued maybe due to certain adjustments to compensate for issues such as billing errors, service disruptions, or other inconveniences. These credits are a way to acknowledge and rectify any discrepancies or problems that may have occurred during the subscription period.

The credits can be issued from the Credit link section in the Manage link drop down found on the customer listing page.

Here all information-related to the credits issued or deducted will be listed in a grid format. The total outstanding credit balance too will be displayed here.

All information related to the credits will be listed under the following titles:-

• Subscription name

• Type (Bad Debt, Subscription Changes, Advance, Merchant Issued, Invoice Cancellation, Invoice)

• Date on which the credit has been issued

• Any note on the credit that you would like to be mentioned.

• The amount added or deducted

• Deducted amounts will have type as Invoice

Credits can be issued by using the +Issue Credit button.

Now the following flyout will show up where you will need to enter the following details:-

• Currency on which the credit will be issued

• The amount of the credit that is issued

• Any note or description that you may need to provide on that credit.

Click on Save and the newly issued credit will be listed in this section.