Bills

These are the bills that the customer will receive against his subscription as per it billing cycle. These bills will be sent to the customer to their email address of the default contact.

All the different bills of the customer against the subscription will be listed here in a grid format in the following sections:-

  • The particular invoice number

  • The date on which the invoice was generated

  • Due date by which payment against the invoice should be made

  • Amount

  • Status (paid, partially paid, pending, cancelled)

Bills can be filtered by either entering the bill date range or status or giving a combination of both.

Click Apply so that your desired bills will be listed.

Pending bills

In case the bills are in pending or partially paid status the following options will be available for making payments against them. Here, the customer can make use of the Retry Autopay and Send Payment Link option.

Retry Autopay - Here the customer may add new card details when the existing card details shows failure in making the payment. In such a case card details should be revised and saved in the general info section and the retry autopay function should be used in the bill section to complete the payment.

Send Payment Link - Payment link of the bill will be sent to the default contact of the customer.